Thank you for visiting and reviewing our privacy policy.

DEKRA respects your privacy

At DEKRA, we are committed to protecting your privacy and personal data, in addition to protecting the security of all business data. We have taken all reasonable measures to incorporate the protection of your privacy when processing personal data in our business processes. Besides, we need you to be aware of when we store data and how we use this data.

Applicable law

DEKRA guarantees that your personal details will be treated confidentially and in accordance with each country’s privacy law.

Data protection

When you visit one of our web pages, BART / DEKRA Claims & Expertise B.V. receives anonymous usage statistics, which are stored on our servers. 

Our web servers store  the name of your Internet service provider, the web page from which you visit us, the web pages you visit on our website as well as the date and duration of your visit. None of this data gets linked to a personal profile. General usage data will be analyzed to enhance our website and improve our service to you. 

Anonymous usage statistics will never be disclosed to third persons, neither  for commercial nor for non-commercial purposes.

Storage and usage of personal data

If you are asked to give your personal details on our websites, we will inform you of the intended purpose and, if necessary, we will request your consent.

If you send us personal information, such as your name, address, telephone number and e-mail address, we are committed to ensuring your privacy is protected. 

Use of cookies  / DEKRA Claims & Expertise B.V. makes use of cookies for various reasons:

  • To deliver its web based services to visitors;
  • To analyze website usage ( anonymous statistics like number of visitors, average time on site, best visited pages, forms that generate best response);
  • To improve website structure and navigation;
  • To improve website content;
  • To improve online services;
  • To personalize communication;
  • To analyze results of marketing campaigns.

If you wish to do so, you could turn off the type of cookies that remember your preferences, and optimize navigating our websites. Please refer to the help function of your browser to adjust your privacy settings. Also, please note that turning these cookies off may keep you from using all features of our websites.

Privacy Policy Changes

Although most changes are likely to be minor, BART / DEKRA may change its Privacy Policy from time to time, and in their sole discretion. We encourage visitors to frequently check this page for any changes. Changes in our Privacy Policy will also be published using our social media channels. Your continued use of this site after any change in this Privacy Policy will constitute your acceptance of such change.